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Privacy Policy

This Privacy Policy establishes Circuit Crafters‘ commitment to its customers in terms of personal data protection, with the aim of strengthening and consolidating its relationship of proximity and trust. Circuit Crafters complies with the principles described in this policy, with Regulation (EU) 2016/679 (GDPR – General Data Protection Regulation) and with the applicable data protection legislation, in all personal data processing activities for which it is responsible.

As the protection of your personal data is a priority for Circuit Crafters, we are committed to only processing personal data that is strictly necessary to provide you with the best services. We guarantee transparency in information and the application of best practices regarding the security and protection of users’ personal data.

1 – What personal data we use and what we use it for

Circuit Crafters is committed to only processing personal data that is strictly necessary for its business.
Personal information (name, email address and telephone number) is only collected when it is submitted via forms or similar. The purpose of this collection is so that we can send you informative communications about news, campaigns and offers. Please note that you can withdraw your consent to receive this type of communication at any time.
Technical information, such as details of your device and IP address, may be collected for statistical purposes through Google Analytics.

2 – On what basis we process your personal data

Below are the circumstances that allow us to process your personal data:

  • With your express consent, either in writing or verbally, such as processing requests for quotes for our services; managing applications and recruitment; filling in forms for direct marketing purposes, so that you receive emails from Circuit Crafters.
  • With the fulfilment of a contract you have signed with Circuit Crafters, such as a contract to purchase one of our services.

3 – Retention period for the user’s personal data

Circuit Crafters reserves your personal data only for the period of time strictly necessary to fulfil the purpose for which it collected it or until you exercise your right of objection or right to erasure.
At the end of the defined retention period, Circuit Crafters undertakes to delete, destroy or anonymise your personal data. In general, Circuit Crafters reserves transaction data for a period of 10 years, which is the period defined by current legislation.

4 – With whom we can share personal data

In certain cases, we may disclose your personal data to third parties who provide us with services, repairs and servicing of items, financial services and marketing activities. We will transfer your personal data to the Tax Authority as required by law. Under no circumstances will Circuit Crafters share your personal data with other companies or brands for other commercial purposes.
We want you to trust us and feel that your personal data is safe with us. We will always be committed to protecting your privacy, taking our responsibilities regarding the protection of personal data seriously and endeavouring to do so.

5 – How we protect your personal data

Circuit Crafters has a variety of information security measures in place to protect your personal data, such as technological controls, administrative measures and procedures that guarantee the protection of your personal data.
We prevent misuse of personal data, unauthorised access and disclosure, loss, improper or inadvertent alteration or unauthorised destruction.
Below are some of our security measures:

  • Restricted access to the user’s personal data;
  • Secure storage and transmission of personal data;
  • Protection of information systems, through devices that prevent unauthorised access to your personal data;
  • Implementation of mechanisms to safeguard the quality and integrity of your personal data.

6 – What are your rights and how can you exercise them?

Under the GDPR and Law no. 58/2019, of 8 August, the User may exercise, at any time and free of charge, their rights of access, rectification, erasure, limitation, portability and opposition.
In cases where you have given consent for certain processing of your personal data, you may withdraw it at any time.

To exercise any of the rights described above, you should do so via the email address provided by Circuit Crafters, info@circuitcrafters.pt.

Circuit Crafters will carefully analyse requests, assessing their legitimacy and relevance, and undertakes to respond in a timely manner. If necessary, the holder of personal data may also lodge a complaint with the National Data Protection Commission (CNPD) regarding matters relating to the exercise of their rights and the protection of their personal data.

7 – Cookies

Circuit Crafters uses cookies on its website to improve the performance and browsing experience of our users, on the one hand increasing the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of Cookies not only helps the Websites to recognise the user’s device the next time they visit us, but is also indispensable for their operation.
The Cookies used by Circuit Crafters on its Website do not collect personal information that makes it possible to identify the user, but only store generic information, such as the way and/or place in which the user accesses the Website and how they use it. Cookies only retain information related to the user’s preferences.

8 – How can I find out what personal data Circuit Crafters holds?

At your request, you can confirm what data we hold on you and how it is processed. If you wish, you can make a manual removal request, in addition to doing so automatically via the link available on the email marketing platform or by emailing Circuit Crafters, info@circuitcrafters.pt

9 – Updates to the Privacy Policy

This Privacy Policy may be revised and updated by Circuit Crafters, which will be publicised on our website.

Contact information
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply request further contact information, you can get in touch with our Privacy Compliance Officer at info@circuitcrafters.pt