Privacy Policy – CCTech Application

Your privacy is important to us. This Privacy Policy establishes the commitment of Circuit Crafters to the users of the CCTech mobile application regarding the protection of personal data, aiming to ensure security, confidentiality, and legal compliance.

Circuit Crafters strictly complies with Regulation (EU) 2016/679 (GDPR – General Data Protection Regulation), Law No. 58/2019 of August 8, and all other applicable data protection legislation in all personal data processing activities under its responsibility.

By using the CCTech application, you agree to the collection, storage, and use of information in accordance with this policy.

1. Information Collected and Purpose
Circuit Crafters is committed to processing only the personal data strictly necessary for the technical operation and security of the application.

1.1. Authentication Data (Login): Collection of Username (or professional email) and Password. This data is mandatory and is used exclusively to authenticate your account, validate your authorized technician profile, and provide secure access to the internal features of the application.

1.2. Technical and Diagnostic Information: Details about the mobile device (model, operating system version), IP address, and unique technical identifiers may be collected for access control, system security, and statistical analysis of app stability.

2. Legal Basis for Processing
Your data is processed based on the following conditions:

Performance of a Contract or Pre-contractual Procedures: Processing login credentials and data is essential to execute the technical operations associated with the application and to deliver the services agreed upon with Circuit Crafters.

Legitimate Interest and Security: Collecting network and device technical data serves our legitimate interest in protecting the company’s infrastructure against unauthorized or abusive access.

3. Information Protection and Security
Circuit Crafters employs a variety of technological controls, administrative measures, and procedures to safeguard your data:

Encryption: We use secure communication protocols (HTTPS with TLS) to protect all data transmitted in an encrypted form between the application and our servers.

Secure Storage: Information is stored in dedicated, encrypted databases hosted on secure servers that follow industry best practices, preventing unauthorized access, improper alteration, or destruction of data.

Restricted Access: Access to the collected data is strictly limited to authorized system administrators and designated entities.

4. Data Sharing
Circuit Crafters does not, under any circumstances, share your personal data with third-party companies or brands for commercial or marketing purposes.
Data may only be shared with the Tax Authority or other judicial/competent authorities when required by strict legal obligation, or with trusted technology service providers (processors) strictly necessary for maintaining the app’s server infrastructure, operating under strict confidentiality agreements.

5. Data Retention Period
Circuit Crafters retains your personal data only for the period strictly necessary to fulfill the purpose for which it was collected (the duration of your technician account within the app) or until you exercise your right to erasure.
Upon expiration of the retention period or a deletion request, Circuit Crafters commits to securely deleting, destroying, or anonymizing the data, except when retention is required by legal or fiscal obligations (which, for associated transaction data, may extend up to 10 years).

6. Permissions, APIs, and App Store Best Practices
6.1. Required Permissions and Transparency
We request only the system permissions (such as network access, local storage, or camera, if applicable) strictly necessary for the operational functionality of the CCTech application. We do not request permissions that are non-essential to technical tasks. Users are clearly informed whenever a sensitive permission is requested.

6.2. Device and Network Abuse / Background Activity
We ensure that the application uses device resources (CPU, memory, and network) in an optimized and efficient manner. We minimize background activity to mitigate unnecessary battery drain and mobile data consumption.

6.3. Misleading Claims and Veracity
All statements regarding the functionalities of the CCTech application are accurate, transparent, and verifiable. The app does not mislead the user and strictly fulfills its intended technical purpose.

6.4. API Requirements and Third-Party SDKs
The application is kept up to date in accordance with Google Play and Apple App Store guidelines, using the latest API versions to ensure compatibility and security. Any integrated third-party SDK complies fully with the app distribution platform policies and is free from known vulnerabilities.

7. User Rights and How to Exercise Them
Under the GDPR, users may exercise, at any time and free of charge, their rights of access, rectification, erasure, restriction, portability, and objection.

To exercise any of these rights, or to request the manual removal/deactivation of your user account, you must submit a formal written request to our Privacy Compliance Officer via email:

E-mail: info@circuitcrafters.pt

Circuit Crafters will carefully analyze the request and commits to responding in a timely manner. Data subjects also have the right to lodge a complaint with the National Data Protection Commission (CNPD) if they believe their rights have been violated.

8. Intellectual Property and Submissions
Copyright: All rights reserved. All material, code, design, trademarks, and content within the CCTech application are the property of Circuit Crafters. No information contained in this application may be copied, distributed, modified, or transmitted without express written authorization.

Professional Use: The use of this application is restricted to professional and authorized purposes by the company. Users commit to maintaining the confidentiality of the operational data accessed through the app.

9. Disclaimer of Liability
Accuracy of Information: While we work to ensure platform stability, technical data and information provided within the app may contain occasional technical inaccuracies or sync errors. Data and features may be modified or updated without prior notice.

External Links: If the application contains links to external platforms (such as manuals or support pages), these pages are not under the direct control of Circuit Crafters, and the company is not responsible for third-party content.

10. Updates to this Privacy Policy
This Privacy Policy may be reviewed, modified, and updated at any time by Circuit Crafters to reflect legislative changes or functional improvements in the app. Regular consultation of this policy within the app or on the corporate website is recommended.